![H&M continues focus on multichannel customer experience as it expands in developing markets and cuts its store presence in markets including Europe - Strategy and Innovation - InternetRetailing H&M continues focus on multichannel customer experience as it expands in developing markets and cuts its store presence in markets including Europe - Strategy and Innovation - InternetRetailing](https://content.internetretailing.net/AcuCustom/Sitename/DAM/044/HM_delivery_bike_Main.jpg)
H&M continues focus on multichannel customer experience as it expands in developing markets and cuts its store presence in markets including Europe - Strategy and Innovation - InternetRetailing
![H&M wraps up a year of technology and store tests as it looks to improve customer experience | AI & Machine Learning | Technology H&M wraps up a year of technology and store tests as it looks to improve customer experience | AI & Machine Learning | Technology](https://technologymagazine.com/sites/default/files/styles/ma/public/H%252526M%252520Hammersmith.jpeg?itok=bkF0SzyK)
H&M wraps up a year of technology and store tests as it looks to improve customer experience | AI & Machine Learning | Technology
![H&M Customer Service on Twitter: "Hi there, we're sorry to hear about your experience in our store. So we are able to pass feedback along, please send us an email to customerservice.in@hm.com H&M Customer Service on Twitter: "Hi there, we're sorry to hear about your experience in our store. So we are able to pass feedback along, please send us an email to customerservice.in@hm.com](https://pbs.twimg.com/media/EP3cY0WWsAA9v35.jpg)